Complete global shipping by urbana.se!

 

Payment for international customers is available on via credit card or payment in advance to our bank account. 

 

Credit card payment is done via DIBS/Debitech(authorized dealer) - www.dibs.com and all confidential information is transacted through their databases without anything being stored. This solution is highly secure and uses by several large stores in Sweden/Scandinavia.

 

Estimated shipping time within europe is 5-12 working days. You have the right to return the merchandise if you find it unsatisfactory or if there is an issue regarding sizing. This must however be done within 14 days of ordering. Return shipping is paid by the customer but if you want any other product we will pay the second shipping cost back to you.
Any goods returned to us  must be so in unused condition. We will not return the initial shipping cost.

 

 If you want to change or return any goods please proceed by following these few steps:

1. Send us an email explaining your problem. Please make sure you add sufficient info i.e. order number or ordering date.

2. Send the goods to us at:
urbana.se
C/O Fotograf Bejsjö
Solnavägen 98
16951 Stockholm

3. Wait for your new package or money to arrive.

 

According to the swedish Consumer Law we must ask you to consent in us saving vital customer information such as, e-mail, name, social security number etc. This information will be confidentially stored. Urbana will never let a third party have access to this data. 

 

Shipping costs:

All over Europe we charge approx 35 Euros regarding on goods weight.
Other parts of the world we charge approx 45 Euros.